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HELPING BRANDS DELIVER OUTSTANDING SERVICE, 

HOSPITALITY AND A REPUTATION TO BE PROUD OF.

MOTIVATION AND TRAINING FOR LEADERS

AT EVERY LEVEL.

We deliver creative and fully interactive programmes to suit every brand and every budget, supporting and developing your brightest talent, whether they’re recently promoted or established managers. We offer the perfect balance of encouragement and expert guidance so that they self-reflect, learn and grow, helping them achieve their true potential.

We take the time to fully understand your company objectives so that every programme is appropriate, balanced and targeted, so that new learning can be applied immediately.

LEADERSHIP TRAINING & DEVELOPMENT

THE PERFECT GUEST EXPERIENCE, LEADERSHIP FROM THE HEART, TEAM ENGAGEMENT, INTERVIEW & SELECTION, TRAIN THE TRAINER, PERFORMANCE APPRAISALS, STEP-UP SHIFT LEADER DEVELOPMENT, PRESENTATION SKILLS, COACHING & MENTORING

COACHING & MENTORING

Are you, your Heads of Department, Managers or Team Leaders struggling to get your message across? Fed up with non-compliant team members not taking your agenda seriously? Lacking the extra drive to perform at your best due to the current economic challenges or maybe just need an outsider to brainstorm new initiatives?

One 2 One coaching and mentoring with 10 Hospitality, at regular intervals, allows you to discuss the most pressing areas of your business, frustrations or specific areas where you would like advice, guidance, support or encouragement.

Confidential time spent with an external expert to take a closer look at current reality. Allowing the freedom to think more freely, be asked the questions that may not have been asked and the confidence to set clear personal and team goals.

From CEO to newly promoted management, talking, listening and brainstorming ideas and strategy with someone that really understands the hospitality and service sector can be reassuring, motivational and very effective. Discover a renewed sense of empowerment, unlock hidden potential, develop, build and strengthen your leadership prowess and have a positive impact with every team encounter.

121 time with a coach/mentor adds the often much needed extra perspective, an extra push when the going gets tough. Coaching enabling you to develop new skills to help enhance both personal and business reputation.

"HAVING EXPERIENCED HIS TRAINING DAYS FIRST HAND, I CAN SAY THEY ARE IMPRESSIVE, ENERGETIC, FUN AND ON POINT."

Jake Bishop - Founder & Managing Director, Loungers