Programmes that deliver a story to remember...

 "AK is a fantastic partner for the Jamie Oliver Restaurant Group and working with him is an absolute joy!"      

Stacy Schapira - Chief People Officer, Jamie Oliver Restaurant Group

"Helping you deliver outstanding hospitality and a reputation to be proud of."

 Our creative and fully interactive programmes are available by the day, half day or 2 hour boot camp! We offer 1-2-1 coaching and mentoring to support your brightest talent, so that they are able to achieve their true potential with encouragement and expert guidance. 

We can support your recruitment process by running assessment days or help with your interview and selection process and 10 Hospitality can introduce industry leading talent with the experience and reputation to help your business grow. Whatever your challenge,  be it brand development, team engagement or enlightened hospitality, if people are at the heart of it, we can help. Let us help you deliver perfect 10 Hospitality.

  • Hospitality and The Perfect Guest Experience
  • Interview Skills and Selection
  • The Art of the Pre-Shift Brief
  • Principles of Hospitality Leadership
  • Train the Trainer
  • Engaging Performance Appraisals
  • Effective Handling of Complaints
  • 1-2-1 Coaching & Mentoring
  • New Site Opening Training
  • Steps of Service and Brand Standards
  • Creation of Customer Journey & Brand Experience
  • New Menu Knowledge Delivery
  • Recruitment Assessment Days
  • Creation of Service & Hospitality training materials
  • Core Values and Mission Statements
  • Professional Mystery Dining